Frequently Asked Questions

Shipping usually takes 4-6 business days, depending on your Location. Once your order is shipped, we send you a tracking number so you can follow your package step-by-step. Our logistics team makes sure everything is handled smoothly and on time.

Yes. Our support team is active and responsive. Whether it's a question before buying or help after purchase, we're here for you. You can reach us anytime through email or WhatsApp.

The ₹100 COD charge covers the additional handling and processing costs involved in collecting payment at the time of delivery. This includes courier service fees and added risk management.

Absolutely. To give you full confidence, we provide a live video on the product page, where you can see the watch in real-time. This video highlights all the features, details, and design of the watch, so you can be sure of what you're getting before making your purchase.

We stand by our customer satisfaction promise. That's why we offer a 7-day return or exchange option. If you're not happy with the product — whether it's the design or feel — simply reach out and we'll arrange a smooth return or exchange process. No stress.

Note:

To facilitate a smooth exchange process, we may request an initial unpacking video from start to end. We reserve the right to reject returns if the video is not provided or if the defect is not clearly demonstrated in the video.

Absolutely. We use secure, encrypted checkout methods to ensure that your data is protected at all times. Your payment information is never stored or shared. We treat your privacy with the highest respect.